Explore work
Nextiva - Automations
Send automated welcome emails, messages, surveys, campaigns, and more to delight customers. Exclusive Quick Automation as a part of CX-Plugin.
Nextiva - SmartTopics Redesign
Better understand customers by assigning topics on conversations. Sentiment analysis is combined with topic-level experience rating to predict next actions to ensure customer satisfaction.
Nextiva - Sedona Design Systems
Design vision for the unified-communication inbox. Design systems lead, owning end-to-end design processes, component development, WCAG 2.2 guidelines, retrospective activities, and cross-functional team collaborations.
Transity
This thesis case study will focus on creating awareness & providing critical and analytical insights on how people can make individual decisions while using public transportation.
Step Up - A Fitness App
Step up is a reward-based app that helps you take extra steps per day. Solution is tailored for Jefferson University's students.